Installing Citrix SmartAuditor Administration 1.1.1064

 

While installing the Citrix SmartAuditor Administration i’ll get the following error:

 

 

 

 

 

Workaround

To work around this problem, modify the registry to increase the default time-out value for the service control manager. To increase this value to 60 seconds, follow these steps:

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
3. In the right pane, locate the ServicesPipeTimeout entry.

   Note If the ServicesPipeTimeout entry does not exist, you must create it. To do this, follow these steps:

   1. On the Edit menu, point to New, and then click DWORD Value.
   2. Type ServicesPipeTimeout, and then press ENTER.
4. Right-click ServicesPipeTimeout, and then click Modify.
5. Click Decimal, type 300000, and then click OK.

   This value represents the time in milliseconds before a service times out.

6. Restart the computer.

Note This workaround may resolve the problem where the service does not start. However, we recommend that you research this problem to determine whether it is a symptom of another problem.

~ by sbcfreak on January 16, 2009.